Hi Donna,
- Wd Passport Mac Compatibility
- Wd Passport For Mac Reader On Windows Format
- Wd Passport Mac To Windows
- Wd Passport For Mac Reader On Windows 7
- When I plug my WD passport into my computer (or any computer) it isn’t coming up. I can find it, but I can’t open it and view the files. It does the same thing on a Windows or a Mac.
- Windows 10 does not recognize western digital My passport Ultra external hard drive I have a western digital My passport Ultra external hard drive WDBBEP0010BBK. Windows 10 does not recognize the device.
Welcome to Microsoft Community and thank you for posting your query.
Western Digital has unveiled a sleek new My Passport Edge portable drive. It is ultra thin and works with bot Windows and Mac computers. I don’t know if you want to call a hard drive Sexy but if you did the term would probably fit this new device. Ya, I ended up going with the WD My Passport for Mac, because the price on Amazon was the same, and I like the silver look. But any of them should work for both Mac and Windows if you format them correctly, assuming your machine has the necessary ports.
![Passport Passport](https://positek.net/wp-content/uploads/2015/05/laptop-with-my-passport-external-drive-plugged-in.jpg)
Let’s try installing the WD passport driver in compatibility mode and check if this helps. I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive.
- Right-click on the setup file of the driver and select Properties.
- Select Compatibility tab.
- Check Run this program in Compatibility mode. Adobe reader for mac.
- Let the driver install and then check the functionality.
You can also visit the below link and try updating the driver and check.
If the issue still persist, I recommend you to contact WD passport team for further assistance.
Hope this helps. Keep posting us with the status we will be glad to help you.
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Hello,
thank you for replying to my query.
Firstly I have a couple of questions-
do I uninstall the WD security and WD utilities files before I reinstall them?
do I then try and start the install process again from the Manual I downloaded?
Also, I wasn't able to find a compatibility tab.
regards,
Donna
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Hey DonnaW2 :)
Billion gave you some good advice! The two WD software programs shouldn't be a problem and I don't believe you should uninstall them when working with the drivers. Feel free to post back if you have trouble finding the drivers or any other problem with the drive! you can contact our support here: http://products.wdc.com/support/kb.ashx?id=lckjWh
Cheers!
Captain_WD.
Billion gave you some good advice! The two WD software programs shouldn't be a problem and I don't believe you should uninstall them when working with the drivers. Feel free to post back if you have trouble finding the drivers or any other problem with the drive! you can contact our support here: http://products.wdc.com/support/kb.ashx?id=lckjWh
Cheers!
Captain_WD.
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Hello Billion and Captain_WD,
Thank you for your help.
Billion,
I did get so far with your advice but wasn't quite sure what software to download from the website you gave me.
![Wd passport for mac not working Wd passport for mac not working](https://www.gravis.de/out/pictures/z1/western-digital-my-passport-for-mac-1-tb-externe-festplatte-usb-30-schwarz_z1.jpg)
I did try but it said I didn't have privileges.
My next step which was what you Captain_WD suggested was online support.
I've now done that and everything is working perfectly
Than you to both of you, much appreciated.
Donna
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News group reader for mac. Sorry this didn't help.
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Hi,Thank you for keeping us updated. If you need further assistance with Windows in future, let us know and will be happy to help.
Thanks.
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Hello,
Well my WD passport is working but I still get the message that my File History Drive has been disconnected for too long.
I went in Settings / back up/options and it is still saying last back up was 25/09/15 which was probably just before I installed windows 10 and today I'm getting the same notification.
I did a 'back up now' but the back up date didn't update.
Thank you for replying to my questions.
Donna
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You are most welcome! Can you verify that the backup is current and not from the older date? If the update is OK and the date is the only problematic thing I'd say that you should turn to the MS's live support. If the backup is not updating I would try doing it on another external drive and see if the results are different.
Post back when you do the tests.
Captain_WD.
Post back when you do the tests.
Captain_WD.
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Wd Passport Mac Compatibility
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Hello Captain_WD,
Thank you for your reply. How do I know that date of the back up? The online tech remote support did a back up yesterday after he downloaded the compatible win 10 version and the files backed up mirror those on my PC but there's no date that I can see?
Also in settings on Win 10 and I do 'back up now' nothing seems to happen. The date stills says Sept and immediately the 'reconnect your drive' error message comes up.
Sorry, not great with this stuff,
Donna
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Hey again :)
This should give you a good amount of info including how to check the contents of the backup: http://windows.microsoft.com/en-us/windows/back-up-restore-faq#1TC=windows-7
I would recommend backing up your data with another tool to an external drive just to be on a safe side that you have a current backup of your data. You can try using WD SmartWare: http://products.wdc.com/support/kb.ashx?id=45KZ4B
If you have questions for regarding software or anything else feel free to ask :)
Captain_WD.
This should give you a good amount of info including how to check the contents of the backup: http://windows.microsoft.com/en-us/windows/back-up-restore-faq#1TC=windows-7
I would recommend backing up your data with another tool to an external drive just to be on a safe side that you have a current backup of your data. You can try using WD SmartWare: http://products.wdc.com/support/kb.ashx?id=45KZ4B
If you have questions for regarding software or anything else feel free to ask :)
Captain_WD.
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Wd Passport For Mac Reader On Windows Format
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To make your Western Digital hard drive work on both Mac and Windows computers, you need to format the drive with the FAT32 file system. Although both operating systems can format your drive with the FAT32 system, Windows 7 limits the partition size to just 32GB, but you can format up to 1TB drives through the Windows Command Prompt. Macs don't limit these partition sizes, so if you have access to both operating systems, format the drive using a Mac.
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Macintosh
1.Connect your Western Digital hard drive to your Mac computer.
2.Double-click the drive icon that appears on your desktop.
Wd Passport Mac To Windows
3.Click 'Applications' from the left pane, 'Utilities' from the second pane and then double click 'Disk Utility' from the third pane.
4.Click the drive from the left pane of the Disk Utility. There will likely be two drives listed. Choose the one positioned farthest to the left. It should have 'WD' in the drive label.
5.Click the 'Options' button, click 'Master Boot Record' from the pop-up window and click 'OK.'
6.Click the drop-down menu under 'Volume Scheme' and choose '1 Partition.'
9.Click 'Partition' in the confirmation window. The drive will then format. When formatting is complete, the progress bar disappears.
Windows
1.Connect your Western Digital hard drive to your Windows computer. If you see an AutoPlay window, close it, but note the drive letter associated with the newly attached drive. You can also find this drive letter by holding the 'Windows' key, pressing 'E' to launch Windows Explorer and looking for the drive in the list of storage devices.
2.Click the 'Start' button, type 'cmd' and press 'Enter' to run the Command Prompt.
3.Type 'format /FS:FAT32 X:' and press 'Enter.' Replace 'X' with the drive letter of your Western Digital drive.
4.Type 'y' to confirm formatting. Formatting may take several minutes, but the Command Prompt window will display a confirmation with formatting is complete.
References (2)
Photo Credits
- Jack Hollingsworth/Photodisc/Getty Images
Wd Passport For Mac Reader On Windows 7
Cite this ArticleChoose Citation Style
Taylor, C. 'How to Make a Western Digital HD Work for Mac & Windows.' Small Business - Chron.com, http://smallbusiness.chron.com/make-western-digital-hd-work-mac-windows-29138.html. Accessed 07 September 2019.
Taylor, C. (n.d.). How to Make a Western Digital HD Work for Mac & Windows. Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/make-western-digital-hd-work-mac-windows-29138.html
Taylor, C. 'How to Make a Western Digital HD Work for Mac & Windows' accessed September 07, 2019. http://smallbusiness.chron.com/make-western-digital-hd-work-mac-windows-29138.html
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